Frequently Asked Questions
Answers to common questions about Football Insights.
01 Is Football Insights licensed and regulated by any gambling authority?
+
Yes, Football Insights operates under a licence from the Malta Gaming Authority (MGA) and is also compliant with the UK Gambling Commission’s standards. All betting products are subject to regular independent audits to ensure fairness and transparency. You can verify our licence numbers on the regulator’s public register.
02 How does Football Insights generate its match predictions, and can I rely on them for betting decisions?
+
Our predictions are produced by a team of data analysts and former coaches who combine advanced statistical models with qualitative tactical assessment. We factor in recent form, head‑to‑head records, injury news, and venue conditions, but all forecasts are for informational purposes only and do not guarantee outcomes. Users should always assess risk themselves and never wager more than they can afford to lose.
03 What payment methods can I use to subscribe or deposit funds on Football Insights?
+
Football Insights accepts Visa and Mastercard credit/debit cards, PayPal, Skrill, Neteller, and direct bank transfers. Crypto deposits (Bitcoin, Ethereum, USDT) are also supported with no extra fees. Withdrawals are processed within 24‑48 hours for e‑wallets; card and bank transfers may take 3‑5 business days.
04 What tools does Football Insights provide to help me gamble responsibly?
+
We offer built‑in deposit limits, session‑time alerts, self‑exclusion options, and direct links to Gamblers Anonymous and BeGambleAware. You can set or adjust these controls from the ‘Responsible Gaming’ section of your account at any time. If you need further assistance, our support team can arrange a temporary account freeze.
05 How do I cancel my Football Insights subscription and request a refund?
+
To cancel, log in, go to ‘My Account’ > ‘Subscription’, and click ‘Cancel’. Refunds are granted within 14 days of purchase if you have not used premium content; after that period, the subscription renews on a monthly basis and the fee is non‑refundable. Contact support via live chat or email for immediate cancellation.
06 What happens to my predictions if a match is postponed or cancelled?
+
If a match is postponed, Football Insights updates the prediction to reflect the new date and any revised team news before the rescheduled kick‑off. For cancelled matches, the prediction is removed and any associated stakes are returned automatically by the platform. You will receive an in‑app notification explaining the adjustment.